While global volumes remain steady, the bigger story is how trade operations are evolving. Rising client demands, talent shortages, and technology gaps are testing institutions, yet innovations in AI, data, and digitisation suggest the industry is reaching a long-awaited turning point.

The discussion covers:
- Shifting demands: Trade volumes are flat, but clients increasingly expect tailored, structured solutions – adding complexity and pressure on operational teams.
- Technology as an enabler: AI-driven document checks and better use of trade data are reducing turnaround times and opening new possibilities for proactive risk management and client service.
- Momentum toward digitisation: Cross-bank collaboration and digitisation at source are gaining traction, signaling that the next 3-5 years could bring adoption and tangible efficiency gains.
Watch the panel featuring:
- Srividya Subramanian (Traydstream)
- Vincent O’Brien (ICC UAE)
- Kevin Holmes (Rand Merchant Bank)
- Shiyam Johar (Sumitomo Mitsui Banking Corporation)